BrandBastion Blog

Social media engagement insights, news, and tips.

Why Comments Matter in the E-Commerce Industry

  • by: Cassidy Armbruster
  • On: 23, Mar 2021
12 min read

Why Comments Matter in the E-Commerce Industry

E-commerce is all about online activity, from the buying and selling of goods to the interactions your brand cultivates with its customers. To the benefit of the e-commerce industry, consumers have fo...

11 min read

5 Ideas to Drive Inclusive Engagement [+ IWD '21 Brand Examples]

From challenge comes change. BrandBastion team members from all across the world joined the #ChooseToChallenge campaign to celebrate #IWD2021.

16 min read

16 Brands That Took Public Action Against Hate Speech on Social Media Comments

Society has grappled with racial inequality and witnessed blatant discriminatory and hate-filled comments find a home in the comments section on social media. This can no longer be our reality.

9 min read

4 Ways to Embrace Social Media in the Fintech Industry [+Examples]

Just as people have changed how we connect and engage since the pandemic, so have even the most traditional industries. The relationship between financial institutions and social media was a conservat...

Brand Safety in 2021: Trends, Trials, and Tribulations

Online content consumption is at an all-time high, which is great for your brand, right? 

11 min read

Spam and Scams on the Rise: How to Detect Them and Protect Your Brand

BrandBastion found a 43.10% increase in spam and scams on brands' social accounts from 2019 to 2020, showing just how big a problem these attacks have become.

14 min read

Social Media Moderation: Why It’s Essential and How To Do It [+ Free Guide]

    As the famous internet expression goes: "Haters gonna hate." So as a business, why should you be concerned about what only a handful of people are saying about your brand?

17 min read

How to Moderate Comments on Facebook and Instagram

Facebook and Instagram have evolved a lot over the years. Increasingly, these platforms have gone from places to talk about your day to a place for businesses to reach new customers. For Facebook adve...

8 min read

How to Handle Profanity and Negative Comments on Social Media

Is all profanity created equal? For brands on social media, the answer is most likely no. Brand safety today is a major concern for advertisers spending millions in online advertising. As the concern ...

Related Posts

Comments

Leave your Comments

Let's Talk 

BrandBastion monitors, moderates, and responds to your brand's comments on social. We take action on your brand's behalf around the clock 24/7.
Let's Talk