BrandBastion Blog

Social media engagement insights, news, and tips.

Want to Be Recognized for Your Amazing Marketing Campaign on Facebook?

  • by: Jenny Wolfram
  • On: 26, Feb 2015
3 min read
3 min read

Want to Be Recognized for Your Amazing Marketing Campaign on Facebook?

If you answered YES, then you are in luck!

2 min read

Social Media Never Sleeps, but That Doesn't Mean You Shouldn’t

As a social media manager, you work around the clock. Social media doesn’t stop when you check out at 5 pm. Customers won’t stop commenting or posting on your social media pages once you leave your de...

2 min read

Feminist Blogger Received 157 Defamatory Tweets within One Week

Anita Sarkeesian, a popular blogger and critic, posted 157 abusive tweets displaying the amount of defamatory comments she receives on a daily basis. Sarkeesian, who runs the Feminist Frequency, is an...

1 min read

Facebook's Superbowl Custom Audience Creates Media Buzz

There has been a lot of media buzz around Facebook's recent launch of a new data collection system that will provide advertisers custom Superbowl audiences.

4 min read

10 Sweetest Christmas Facebook Posts from Customers in 2014

At BrandBastion we process millions of comments on social media every week. Our work usually focuses on spotting the harmful comments; such as spam, defamatory comments, racism and bullying..

3 min read

How KLM Rose from the Ashes to Provide Social Customer Care

If you have been following this blog you will have noticed that we discussed Southwest Airlines yesterday and how their customer care command center was something unseen before in Social Media. It see...

3 min read

Why SouthWest Airlines Gets It

Numerous case studies have been written about social media and social customer care. A new industry that has evolved with the growing popularity of social networks.

5 min read

3 Ways to Increase ROI on Social Media

Picture this:

5 min read

Bullying On Brand Facebook Pages - What To Do and Why Brands Should Care

Is there such a thing as social media bullying? There is, even though most people will know it by the name of cyber bullying.

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