Community Management 5 Ways to Reduce Stress as a Social Media Manager With these insights, you will have a much better chance of keeping yourself less stressed and more... Jenny Wolfram Aug 28, 2015
Community Management Social Media Never Sleeps, but That Doesn't Mean You Shouldn’t Social media is always on, but that doesn't mean that social managers should be. Protect your... Jenny Wolfram Feb 19, 2015
Moderation Feminist Blogger Received 157 Defamatory Tweets within One Week Anita Sarkeesian, a popular blogger and critic, posted 157 abusive tweets displaying the amount of... Jenny Wolfram Feb 4, 2015
Customer Care 10 Sweetest Christmas Facebook Posts from Customers in 2014 With the holidays upon us, we would like to showcase the positive comments customers and fans have... Jenny Wolfram Dec 27, 2014
Trends SouthWest Airlines Understands The Importance of Customer Care Now more than ever, people are reaching out to brands on social media if they have a problem, and... Jenny Wolfram Nov 11, 2014
Moderation Manage Social Media Bullying On Your Brand's Brand Facebook Page Keep a close eye on your Facebook brand page, moderate harmful comments to protect your community,... Linh Truong Oct 20, 2014
Moderation Finnish Restaurants Can't Mention Alcohol In Facebook Comments Anymore Finland has recently passed a law that will require all restaurants, nightclubs, or bars to remove... Jenny Wolfram Oct 8, 2014
Moderation 6 Key Factors To Consider When Outsourcing Social Media Moderation Many brands have opted to outsource social media moderation to have peace of mind 24/7. These are... Jenny Wolfram Aug 20, 2014