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BrandBastion Blog

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    Customer Care

    10 Sweetest Christmas Facebook Posts from Customers in 2014

    With the holidays upon us, we would like to showcase the positive comments customers and fans have...

    Jenny Wolfram Dec 27, 2014
    Trends

    SouthWest Airlines Understands The Importance of Customer Care

    Now more than ever, people are reaching out to brands on social media if they have a problem, and...

    Jenny Wolfram Nov 11, 2014
    Moderation

    Manage Social Media Bullying On Your Brand's Brand Facebook Page

    Keep a close eye on your Facebook brand page, moderate harmful comments to protect your community,...

    Linh Truong Oct 20, 2014
    Moderation

    Finnish Restaurants Can't Mention Alcohol In Facebook Comments Anymore

    Finland has recently passed a law that will require all restaurants, nightclubs, or bars to remove...

    Jenny Wolfram Oct 8, 2014
    Moderation

    6 Key Factors To Consider When Outsourcing Social Media Moderation

    Many brands have opted to outsource social media moderation to have peace of mind 24/7. These are...

    Jenny Wolfram Aug 20, 2014
    1 ... 18 19

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