Moderation Recruitment and Social Media - How Harmful Content Makes Talent Run If potential candidates scroll through a company's Facebook and LinkedIn posts and come across... Jenny Wolfram Oct 19, 2015
Moderation Brand Impersonation on Social Media – Its Forms and Its Threats Brand Impersonation is an increasingly common problem on social media that thousands of brands are... Jenny Wolfram Oct 12, 2015
Strategy Volkswagen Scandal on Social Media How Volkswagen has been able to handle a crisis by communicating consistently, recognizing their... Jenny Wolfram Sep 25, 2015
Engagement Get and Keep the "Very Responsive to Messages" Badge on Facebook It is clear that getting and keeping the active response icon requires some effort. However, there... Jenny Wolfram Sep 25, 2015
E-commerce Protecting Luxury Brand-value on Social Media One post published to millions that receives even a few spam comments starts to crumble down the... Jenny Wolfram Sep 7, 2015
E-commerce Risks and Benefits of Social Media to Retailers As large retailers have expanded to e-commerce to support their physical stores, the role of social... Jenny Wolfram Sep 7, 2015
Community Management 5 Ways to Reduce Stress as a Social Media Manager With these insights, you will have a much better chance of keeping yourself less stressed and more... Jenny Wolfram Aug 28, 2015
Community Management Social Media Never Sleeps, but That Doesn't Mean You Shouldn’t Social media is always on, but that doesn't mean that social managers should be. Protect your... Jenny Wolfram Feb 19, 2015
Moderation Feminist Blogger Received 157 Defamatory Tweets within One Week Anita Sarkeesian, a popular blogger and critic, posted 157 abusive tweets displaying the amount of... Jenny Wolfram Feb 4, 2015