Community Management
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Word of Mouth Marketing: Brand engagement strategies
How Brands Can Build Brand Engagement on Social Media Positivity sells, and it’s a ...
4 Social Messaging Platforms to Explore in 2020
How Brands Can Leverage Social Messaging Platforms to Drive Sales and Loyalty If you’re ...
Handling Customer Complaints at Scale on Social Media: Best Practices
Customer complaints. They’re the type of comment no brand wants to see on its social ...
How to increase engagement in Facebook groups: An actionable guide for brands
What are Facebook groups and why are they important for brands Back in 2017, Facebook ...
The Role of Mobile in the Beauty Industry
With mobile becoming indispensable and our amplified desire to be constantly connected, ...
From Town Hall to Living Room Conversations
The evolution of Facebook engagement is coming full circle Imagine customers calling your ...
4 Challenges for Food Delivery Companies on Social Media
The on-demand economy is thriving. Customers today expect to get what they want, with one ...
How BrandBastion Optimizes Every Stage of the Buying Path On Social
In our previous post, we talked about how the nature of social media has evolved over the ...
Specialized Comment Management Vs. Basic Filtering Tools
Removing harmful comments, reacting promptly to threats, and providing a great customer ...