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BrandBastion Blog

Subscribe for monthly updates on social media trends, brand stories, BrandBastion news, and holiday prep tips.

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Founder and CEO | A lawyer by training, Jenny founded BrandBastion to help top brands manage social media engagement 24/7, while protecting ad performance on social media and improving customer service levels in 43 languages. Contact Jenny at sayhello@brandbastion.com.

Blog Post by Jenny Wolfram

2/4/15 11:31 AM1 min read

Feminist Blogger Received 157 Defamatory Tweets within One Week

Anita Sarkeesian, a popular blogger and critic, posted 157 abusive tweets displaying the ...

12/27/14 11:38 AM1 min read

10 Sweetest Christmas Facebook Posts from Customers in 2014

At BrandBastion we process millions of comments on social media every week. Our work ...

11/11/14 8:38 AM2 min read

SouthWest Airlines Understands The Importance of Customer Care

Numerous case studies have been written about social media and social customer care. A ...

10/8/14 5:57 AM1 min read

Finnish Restaurants Can't Mention Alcohol In Facebook Comments Anymore

Finland in Northern Europe has recently passed a law that will require all restaurants, ...

8/20/14 9:21 AM3 min read

6 Key Factors To Consider When Outsourcing Social Media Moderation